Refund Policy
Refund Policy
At Elite Electronics, your satisfaction is our priority.
Return Eligibility We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in original packaging with all accessories included.
Non-Returnable Items
- Items that have been used, damaged, or altered after delivery
- Products with broken seals (e.g., screen protectors, earphones)
- Gift cards
- Sale or clearance items (unless defective)
How to Request a Return Contact our support team within 14 days of receiving your order with your order number and description of the issue. We will respond within 2 business days with return instructions.
Refunds Once we receive and inspect your return, refunds will be issued to your original payment method within 5–7 business days.
Damaged or Defective Items Contact us immediately with photos of the product and packaging. We will arrange a replacement or full refund at no cost to you.
Return Shipping Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.